|Recommended: YesI have lived here for a year and have had no complaints. Staff is very friendly and the maintenance team is super responsive.
Thank you for your kind words, Evan! - OED Management
|Recommended: NoDon’t move here Management underplays the construction disruption from 8-4 pm every weekday. The jack hammering make it impossible to work from home. Forget using your balconies. The dust and disruption makes them impossible to use. In addition, many have to be demolished as they are unsafe. Concrete work will take 2-3 years to complete. Rent someone else. There are many other better options on the Gold Coast Buyer Beware
Hi Polly, I'm sorry that there was a misunderstanding of the scope of work during your leasing process. Please let me know if you would like to proceed with the termination option that we discussed in our meeting. Best, Vanessa.
|Recommended: NoWhen I first toured this place, the person from the leasing office told me I controlled the air. LIES. They leave the heat on throughout April and May so your unit could get up to 80 degrees just by showering. I have had mold in my bathroom. Compared to other luxury apartment amenities, this place is really lacking. Location is great though.
Thank you for taking the time to make us aware of your concerns, Alex. We are sorry that the quality of our building does not meet your expectations. One East Delaware is a 2-pipe system. Therefore, the building runs heat or AC but cannot run both at the same time. We will make the switch to AC once the weather is consistently warmer. We have a mission to provide quality amenities for our residents. Please feel free to visit us in our office, so that we may address your concerns. -Best, One East Delaware Management Team
|Recommended: YesGreat — great
Hello Jared, Thank you for taking the time to leave us a review. We appreciate the five-star rating! If you have any further feedback, please contact us at email@example.com. Best, One East Delaware Management Team
|Recommended: NoGreat location, okay amenities — Great location. Front desk are very helpful and respectful. Quality of some appliances washer dryer, dishwasher, cabinets, lighting were poor. Amenities gym, no swimming pool are considered below those of most average luxury apartments around the area.
Thank you for taking the time to leave us this review. We are deeply saddened to hear that we didn't get you the 5-star experience we strive to give every resident. We want to make this right, please reach out to us so we may further discuss your review. Warm Regards, The One East Delaware Management Team.
|Recommended: YesThe property is beautiful, and the location is very convenient. — So far, the property is really nice. I'm not too thrilled with the fact that construction began on the balconies the first day I moved in, but i understand that is part of living in a community like this. The location is great, and the staff has been really welcoming and attentive to my needs. I am just looking forward to getting more settled.
Hello Elisabeth, Thank you for taking the time to leave us a review. We appreciate the five-star rating and kind words! Our staff members strive to provide top-notch customer service for both prospects and residents. If you have any further feedback, please contact us at firstname.lastname@example.org. Best, One East Delaware Management Team
|Recommended: YesLoving it so far — Great space, great staff, great location.
Hello Katie, Thank you for taking the time to leave a review. We have a great location and are happy to hear you think so too. We are happy to have had you as a resident. Thanks again for your review. Warmest Regards, One East Delaware Management Team
|Recommended: YesFriendly staff, nice amenities and great location. — Friendly staff, nice amenities and great location. Grand Slam for what we were looking for
Thanks for your time, Christopher. We are happy to know that you enjoy being a part of all the amazing people that are part of our wonderful community. It is good to know that you appreciate our great location. Looking forward to the rest of your stay with us, The One East Delaware Management Team.
|Recommended: NoAbsolutely Terrible. — Leasing office does not work well with its tenants and charges a ridiculously overpriced amount for various fees.
Hello Audrey, Thank you for your review. We are sorry your expectations were not met, however, we did contact you directly with photos and documentation of your apartment's condition upon move out. We do expect our apartments to be returned to us in the condition that they were given upon move in- normal wear & tear is acceptable. Please feel free to call us at (312) 649-6670 if you have further questions. Best Wishes, One East Delaware Management Team
|Recommended: NoNot worth the price — Living at OED is like staying at a 3-star motel. The floors are slanted, water comes out of the faucet brown in the mornings, showers make unbelievable noise, there is no privacy from your wall neighboors, A C and heating is extremely frustrating and you will wait forever for an elevator. The parking garage is dismal and the repairs are endless. The price of living here is not worth all the frustration and the and low-quality experience you will have. Moving out ASAP
We are sorry to hear about your experience with us and invite you to call us to discuss your concerns further. We do care about our residents and aim to address all issues as they are brought to our attention. We value your feedback and thank you for taking the time to post this review, Treyson. Sincerely, One East Delaware
|Recommended: YesLove it — Great location, great people
Thanks for your time, Elizabeth. We are happy to know that you enjoy being a part of all the amazing people that are part of our wonderful community. It is good to know that you appreciate our great location. Looking forward to the rest of your stay with us, The One East Delaware Management Team.
|Recommended: YesVery nice — I like it.
Thank you for your review, Alessia! We are glad you enjoy our community, please contact us at (312) 649-6670 and email@example.com and let us know what we can do to earn your final two stars. All the best, The One East Delaware Management Team
|Recommended: YesVery clean and comfortable — a very comfy place
Thank you for leaving us a review! We are happy to hear you feel comfortable in your home. If you have any other feedback, please contact us. Best wishes, One East Delaware
|Recommended: YesFantastic Unit in Fantastic Neighborhood — One East Delaware can't be beaten The convertible unit is super spacious and the balcony area is incomparable to other buildings in the city. The property and maintenance staff is always so accommodating and kind. Plus the management does a great job bringing in local shops and offers to its residents. They have been fantastic during covid about keeping the property clean and sanitized and have managed to keep the community center functioning safely. The unit itself is updated and fresh. I love living here
Thank you for taking time to post this review, Brett. We are very pleased to offer you a 5-star living experience and value you as a part of our community. We greatly appreciate your feedback. Warmest Regards, One East Delaware
|Recommended: YesLoving this place so far — Leasing management are kind and helpful, great apartment layout, the downstairs market is super convenient, and I've barely heard the neighbors so far. Very clean and pretty, and everyone has been really nice. I'm glad I picked this place
Thank you for your review. We are so glad to hear that you enjoy the kind staff, unit layout, peace and quiet, friendly community, and clean grounds conditions here at One East Delaware. Our team works extremely hard to provide the best experience to all current and future residents. Please feel free to stop by the office or give us a call to let us know how we can continuously improve our community. - One East Delaware Management Team.