|Recommended: YesGood Just moved in — Great apartment absolutely no complaints
Rebecca, Thank you so much for the review! We are so glad that you love your apartment and home you will for years to come. We work very hard to keep all apartments well maintained for our residents to enjoy. Warm wishes, One East Delaware Management Team
|Recommended: YesHappy here — A nice building in a great location.
|Recommended: YesIts nice — Its nice
|Recommended: YesClean and good staff — 10 10 recommend
|Recommended: YesGreat neighborhood, beautiful apartment and common areas — I really love the apartment and location. The balcony is really awesome. I never knew what I was missing in my last apartment So far, One East has been fantastic. I looked at plenty of other apartments and I am so glad I chose One east
|Recommended: YesVery Clean, Modern, Upscale — This apartment complex is very modern and upscale. Everyone in the complex is very friendly, and I am always proud to show off my apartment to my friends, family, etc.
|Recommended: YesGreat place to live — Love love love my apartment and balcony... The front desk staff are some of the finest people. They're friendly, helpful, and supportive. Rick is so nice, and Katia spelling is amazing Thank you for a wonderful and safe experience.
|Recommended: YesGreat online experience — Had a great online experience. Highly recommend it
Hello, Alex. We thank you for taking the time to leave us your rating. We are happy to hear everything has gone smoothly for you and we hope to continue to provide the best service. Let us know if we can assist you in the future. Warmest Regards, - The One East Delaware Management Team.
|Recommended: NoNice Property, but Management Practices Cause Difficulty — One East Delaware is in a great location, and has wonderful apartments. We especially love the bay windows and balcony. The roof deck is incredible, and the grill stations and landscaping are a huge hit every summer. However, the building is over-managed, and recent practices put in place by management make living here frustrating. Firstly, the Rise living app used to check visitors in does not work. It does not work on my friends' phones, and does not work to let people in the door. This is inconvenient and confusing, and it should be fixed. Secondly, it is a huge hassle that you cannot get packages delivered to the building. I did not ask for Fetch service, and I certainly do not want to pay for a service that provides a worse experience than I was having before. Fetch has lost our packages, delayed delivery, and caused other inconveniences that just do not happen at other buildings. Our experience with the service has been so poor that it will absolutely impact our decision to renew our lease or not. If the building cannot accommodate packages, then Fetch should be provided to residents free of charge. If the building wants to charge for Fetch, then residents should have the option to opt-in to the service, and the building should waive the fee when the service is faulty. Overall I enjoy living here and love my apartment, but the management practices have been hugely annoying and have greatly impacted my impression of living here.
Thank you for your feedback, Courtney. We really appreciate you taking the time to leave us your review. We are sorry to hear how frustrating your packages and delivery have been. Please reach out to us directly so we can assist you further. We hope to hear from you soon. Warmest Regards, - The One East Delaware Management Team.
|Recommended: YesLove — Love living here
Hi, Marie. We are so happy to hear that you love living in our community. We are excited to have you. Thank you for taking the time to rate us. Warmest Regards, - The One East Delaware Management Team
|Recommended: YesGreat, livable apartments in a prime location — The building is managed really well. Great maintenance team that fixes anything within 24 hours. Walls are thick and I have never heard a neighbor. Amenity space outside is a great bonus.
Thank you for leaving us a review! We are glad you are enjoying our community. We pride ourselves on our great maintenance team, we are happy to hear you are loving the quite as well. If you have any other feedback, please contact us. Thanks again! - One East Delaware